Due to the nature of our products all sales are final and items are non-returnable. However, your satisfaction is important to us! Should you receive a damaged, defective, or incorrect item, please notify us by email and be sure to include your order number. We will gladly replace or refund your order to make things right.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).